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17 Online Fax Services

Long before emails changed the way we interact with each other, businesses relied on fax machines for communication. Traditional fax machines may have become obsolete in the modern workplace, but a large number of businesses are using online fax services for communication. That’s because digital fax services provide the best of both worlds: convenience of email and security of fax. Intrigued? Keep reading this guide to know all about fax services, key features and tips.

What are Online Fax Services?

Online fax services allow you to send and receive documents using a fax number. However, unlike traditional faxing you don’t need a machine. Instead, you need internet connection and a computer or mobile device. It is this freedom from using a complicated physical device taking up office space that has inspired many small businesses to opt for online fax services.

Moreover, online faxing is a safe and efficient option. The unique fax number you get when you sign up for the service enables you to exchange documents in a secure cloud system.

How Do I Send Faxes Online?

Online faxing can help you improve customer service and build better relations with business partners. Here’s how. Data confidentiality is a key concern for most businesses and customers. With online fax services providing improved data security, you can reduce compliance risks and protect information.

Digital fax services are also useful for small businesses that need to deal with foreign partners. In many countries such as Japan and Germany, faxing is still common, especially in business transactions. By opting for the digital alternative to traditional faxing, you can keep up communication without excessive paperwork.

The process of sending faxes online is simple. Here are the steps to get started:

  • Enter a phone number in the online portal
  • Choose the file you need to send
  • Select the format of your file
  • Scan the file using a scanner or a mobile scanning app
  • Type confirmation code and send your file

How Much Does Sending Online Faxes Cost?

While most digital fax services charge a monthly fee, some are also available for free. Some services fix costs based on the number of pages you send and receive. Others have a more flexible fee plan. These services typically charge between 3-12 cents per page.

In case you haven’t opted for international faxing, you may have to pay extra. But it’s good to note that international faxes to the UK and Canada sometimes do not incur additional costs.

Several services like FaxZero allow you to send faxes online for free. If you don’t need to send and receive faxes too frequently, these services provide a more cost-effective option.

Best Online Fax Services

With so many online fax services at your disposal, which one should you go for? Below you can find a comprehensive list of the best digital online fax services.

1. eFax

What is eFax? eFax is a company, but eFaxing is also the term used to describe sending fax virtually. However, in this case, eFax is one of the best online fax service providers. Its archiving and storage features make it popular with businesses that need to save data for longer periods of time. Many small accounting and financial firms and real estate businesses use it frequently today.

On the negative side, eFax is an expensive option and its web interface doesn’t provide a great user experience.

Here are some of its key features:

  • Unlimited storage
  • Mobile-friendly: available on both iOS and Android
  • Allows a fax to be sent to up to 20 recipients
  • Supports international faxing
  • Encrypted SSL connection

eFax Pricing plans: Plans start at $16.95 a month (150 inbound and 150 outbound faxes).

2. Fax.Plus

Small businesses with small teams tend to prefer Fax.Plus. It’s a cost-effective fax service that allows you to use your existing phone number for digital faxing services. And it’s easy to set up, saving you both time and resources.

The only downside of this faxing service is the document signing tool is available only on mobile apps.

Here are some of its key features:

  • Integrated with several platforms including Google Drive, Slack, Microsoft Office and more
  • Comes with an easy to use mobile app
  • Fax optimization with a single click
  • Lets you scan files from your phone
  • Support electronic signatures

Fax.Plus pricing: Free plan (lets you send up to 10 pages a month). The paid service starts at $5.99 a month.

3. HelloFax

With its slick interface, HelloFax offers a user-friendly experience of sending faxes online. It comes with integrated digital signature and form filling features to make the process of sending faxes simpler. On the flip side, though, it doesn’t offer any mobile apps.

Here are some of its key features:

  • Fax unlimited number of documents at the same time
  • Local fax numbers available in 50 states and in Canada and the UK
  • Unlimited fax storage
  • Integrates with major cloud services
  • Multiple team members on single account

Hello Fax Pricing: Free plan allows you to send up to five pages. Paid service starts at $9.99 a month.

4. SFax

SFax has an edge over other online fax services in security. Its HIPAA compliant platform is useful for businesses that prioritize data protection. A flexible service, SFax provides multiple user support.

Its interface while being straightforward is outdated. Plus, it allows faxing only in the US and Canada.

Here are some of its key features:

  • Business Associate Agreements (BAAs) are available
  • Incoming and outgoing faxes are saved for a year
  • Supports various file formats
  • Protects sent documents with 256-bit TLS encryption with AES algorithms
  • Does not have an Android app

SFax Pricing: Basic plan starts at $29 a month for 350 pages.

5. MetroFax

Businesses looking for a reliable and easy to use online fax service will find MetroFax useful. With its affordable plans, MetroFax is especially attractive to small businesses. It has a straightforward setup designed to cater to both personal and business needs, which makes it one of the best online fax services.

On the other hand, it is a limiting option considering just five users are included with each account. Moreover, it doesn’t share much about security features to protect data.

Here are some of its key features:

  • Includes apps for both Android and iOS
  • Supports a number of file formats
  • No digital signature tool
  • Limited to the US and Canada
  • Offers toll-free numbers

MetroFax Pricing: Essential plan costs $9.95 for 500 sent or received pages.

6. MyFax

For businesses that deal with low volume of faxes, MyFax is a good option. With MyFax, you can receive and send faxes via your email, the web or your mobile device. The setup process is simple and it lets you send faxes anywhere in the world.

On the negative side, it has an outdated web interface and does not offer a digital signature tool. Security is also an issue since there’s no two-factor authentication.

Here are some of its key features:

  • Android and iOS compatible apps
  • Toll-free and international fax numbers available
  • Indefinite storage of all faxes
  • More than 100 templates for cover pages
  • Live chat support

MyFax Pricing: Home office plan costs $10 a month and lets you send 100 and receive 200 pages

Small office plan costs $20 a month and lets you send and receive 200 pages

Power plan costs $40 a month and lets you send and receive 400 pages

7. SRFax

SRFax is a user-friendly online fax service that comes with a host of useful features. Its biggest plus is its affordability that makes it attractive to most small businesses.

Its biggest drawback, however, is that it doesn’t have a dedicated mobile app.

Here are some of its key features:

  • Supports two-factor authentication
  • Unlimited online storage
  • Set up process takes only a few minutes
  • 24/7 email support
  • Domestic faxes included in subscription; additional cost for international faxes

SRFax Pricing: Six plans are available, starting at $3.29 for 25 pages.

8. RingCentral Fax

A growing number of small businesses prefer RingCentral Fax. A leading provider of business communication services such as video conferencing and instant messaging, RingCentral can be integrated with the business VoIP platform.

For all its advanced functions, RingCentral comes for a high price that makes it less affordable than the other options available.

Here are some of its key features:

  • Cloud storage service integration
  • Option to add unlimited fax numbers
  • Dedicated mobile app
  • Built-in option to block spam faxes
  • Bi-directional integration with Microsoft 365 and Google Workspace

RingCentral Fax: Four pricing options are available starting at $19.99 a month.

9. Biscom123

Biscom123 is a good option if you need an email-to fax service. The process is straightforward and you will be able to send and receive faxes in a couple of steps. The challenge with this service is that it doesn’t allow users to send a fax from its web interface. This limitation makes it better for occasional users.

Here are some of its key features:

  • Free trial period (30 days)
  • Mobile app available on both iOS and Android
  • Multiple file formats supported
  • No support for international numbers
  • No two-factor authentication option

Biscom123 Pricing: Two pricing tiers are on offer starting at $7.99 a month.

10. Faxage

As far as security is concerned, Faxage has an edge over other online fax services. It offers HIPAA-compliant security for faxes and comes with password protection on incoming faxes.

Businesses that need to try a free trial first, however, will be disappointed. Moreover, it has an outdated interface.

Here are some of its key features:

  • Unlimited fax storage
  • Unlimited users on single account
  • Customized cover pages
  • Toll-free fax number
  • Set up fee charged

Faxage Pricing: Faxage offers plans for both individual and business uses. Lite plan costs $3.49 per month. The professional plan costs $7.95 per month and allows you to send and receive 300 faxes. There’s also the Unlimited Inbound plan that costs $19.95 per month. Another option is the Small Office plan that comes for $29.95 a month. It allows you to receive unlimited faxes and send up to 400 faxes.

11. Nextiva vFax

Nextiva vFax provides a host of customization options without costing a lot. This faxing service comes with a number of business communication tools and phone services. But it doesn’t offer a mobile app or digital signature tool. Moreover, there’s no option to cancel the service via the web interface. You have to either call or email them.

Here are some of its key features:

  • Automated online storage
  • Supports several file formats
  • SMS alerts for incoming faxes
  • Supports faxing in the US and Canada
  • No two-factor authentication option

Nextiva vFax Pricing: Nextiva vFax has three plans on offer starting at $8 a month.

12. iFax

iFax is a well-designed online fax service that comes with some useful features. It works well on both mobile and desktop platforms, allowing businesses to access the service seamlessly from anywhere. On the flip side, though, iFax’s pricing tiers may not be affordable for cash-strapped small businesses.

Here are some of its key features:

  • Free trial available
  • Email-to fax capabilities
  • Lacks built-in digital signature tool
  • Lacks two-factor authentication
  • Toll-free fax number

iFax Pricing: iFax offers three pricing plans starting at $9.99 a month.

13. mFax

mFax boasts of a slick web interface that comes with a host of team management features. For businesses that do not want to get rid of their fax machines just as yet, mFax provides a VoIP adapter. Once set up, this adapter connects the existing fax machine to mFax’s servers.

Despite the user experience, mFax lacks some features its competitors have on offer. Moreover, its plans are quite pricy for small businesses.

Here are some of its key features:

  • Toll-free fax number
  • Email-to fax and fax-to email functionality
  • Lacks dedicated mobile app
  • Lacks digital signature tool
  • Fax scheduling feature

mFax Pricing: mFax has four pricing options available starting at $12 a month.

Best Free Online Fax Services

If you are not completely sold on online fax services, you can dip you toe into the free options first. There are several free service providers available to choose from and to get a fair idea about the concept without making an investment. Below you can find some options to explore.

14. FaxZero

FaxZero allows you to send up to three faxes to anywhere in the U.S. and Canada. It’s a straightforward option and is easy to use. On the negative side, there’s no way for you to receive a fax in this free service.

Here are some of its key features:

  • No virtual set up needed
  • Up to five free faxes per day
  • No accounts for frequent users
  • Supports international fax numbers, but for a price
  • Basic security features

You need to pay $1.99 per fax to send up to 25 fax pages.

15. GotFreeFax

Like FaxZero, GotFree

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